Terminaili
Menu
Support

Beta support workflow.

Issue packet

  • Use Send feedback inside the signed-in dashboard when the issue is visible on screen
  • Request id from the response header or JSON body
  • Model id and client, for example OpenCode with ipop/coder-balanced
  • Status code, error code, and approximate timestamp

Response targets

Beta blockerSame business day
Request failureOne business day
Product feedbackTwo business days

Before sending

Check status, retry once with backoff for 429 or 503, and verify your config points at https://api.terminaili.com/v1.